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urgent hindi to english

20 Sep 2014 13:57


20 Sep 2014 13:57
20 Sep 2014 13:57

ek din subah , ek old couple showroom mei aaye, greetar nei unko greet kiya or puchha ki aap kya dekhna chahenge, unhone kaha ki humko party wear bangle dekhni hai, mrei baari thi meine unko greet kiya or first floor par bangle counter par le gaya,  meine unko paani offer kiya or uske baad bangle k design dikhana shuru kiya,  kuchh der baad meine unko tea coffie k lie puchha unhone tea k lie haa kiya or kuchh designe dekhne k baad unhone ek bangle pasand ki jo Rs.190000 ki thi, esi beach unhone mujhe discount k liye bola meine kaha ki mam tanishq store mei kuchh sessional discount aate hai or es samay koi bhi discount nahi chal raha tha, unhone kaha ki chalo koi baat nahi.
      iske baad mei jeise hi bill hold kar raha tha to meine achanak se discount baar mei dekha ki usmei best deal discount ka header aa raha tha, mei apne floor manager k pass gaya or unse pucha, unhone bataya ki aaj se best deal k kuchh pcs hai jin par 50% discount hai making par. unhone ye baat morning meeting mei batayi hogi lekin mei morning meeting k samay kisi dusre customer k saath tha to meine meeting attend nahi ki thi, mujhe offer k bare mei pata nahi tha or na hi un pcs par koi mark laga tha, manager se confirm karne k baad meine mam ko bataya ki mam aapne jo product pasand kiya hai uspar making charges par 50% discount hai, or discount karne k baad ye bangle aapko 171000 ki padegi to mam bahut khush hui.
Bangle ka bill hua or esi beach unhone mujhe apni aniversry gift ka ek bracelet dikhaya jo ki chhota tha or vo use pehnna chahti thi kyonki vo unka anniversrey gift tha unhone mujhse puchha ki aapke vaha repairer ho jayega, lekin hamare store mei vo possible nahi tha to meine unko suggest kiya ki vo bahar kisi local jeweler ke pass jakar use theek karwa sakte hai, lekin unko bahar kisi par vishwash nahi tha, mei ek workshop k kaarigar ko jaanta tha jinki gold souk mall mei workshop thi, mei pehle jis brand k sath kaam karta tha us brand ki jewellery us workshop mei repairer hoti thi, meine unko uska phone no. or address diya, us kaariger se baat kari ki ek mam aapke pass mei aayengi, unka bracelet repair karwana hai, kaarigar ne kaha ki theek hai mei kar dunga, mam us kaarigar k pass gayi or unse apni breclet theek karwai, or kaarigar ne polishing or buffing karke breclet naya jaisa ho gaya. Mam bahut khush hui, mam ne mujhe phone kiya blessing di or kaha chander aapne hamare liye jo kiya hai vo hum kabhi nahi bhool payenge.
Uske baad bhi vo showroom par aaye, or unhone aate hi mere name liya or mujhse ek chain lekar gaye hai ki jab kabhi bhi unko jewellery purchase karna hoga to vo isi store mei aayenge

Customer name: - SUMITA SEHGAL
LOYLTY ID: - 700047329342
RSO: - Chander shekhar


20 Sep 2014 14:11
"Sakshi"
Moderator
20 Sep 2014 14:11

First You should try to translate this by yourself.


20 Sep 2014 14:27
20 Sep 2014 14:27

sakshi I am unable to translate this pls help me


20 Sep 2014 17:25
gvshwnth
Moderator
20 Sep 2014 17:25

Please wait.

This is rather long and will need some time.
Let me attend to the questions of others first.
I will translate this later and post it before going to bed tonight.
Please check before 10 pm tonight.

Regards
GV


20 Sep 2014 17:45
20 Sep 2014 17:45

Thanks pls done this before sleeping its a customer delight story tomorrow is presentation


20 Sep 2014 20:21
gvshwnth
Moderator
20 Sep 2014 20:21

ek din subah , ek old couple showroom mei aaye, greetar nei unko greet kiya or puchha ki aap kya dekhna chahenge, unhone kaha ki humko party wear bangle dekhni hai, mrei baari thi meine unko greet kiya or first floor par bangle counter par le gaya, 

One day, an old couple came to the showroom. The greeter greeted them and asked them what they would like to see. They replied that they would like to see some bangles for party wear . It was my turn and I greeted them and I took them to the bangle counter on the first floor.

meine unko paani offer kiya or uske baad bangle k design dikhana shuru kiya,  kuchh der baad meine unko tea coffie k lie puchha unhone tea k lie haa kiya or kuchh designe dekhne k baad unhone ek bangle pasand ki jo Rs.190000 ki thi, esi beach unhone mujhe discount k liye bola meine kaha ki mam tanishq store mei kuchh sessional discount aate hai or es samay koi bhi discount nahi chal raha tha, unhone kaha ki chalo koi baat nahi.

I offered them water to drink and then began to show them bangle designs. Some time later I asked them if they would like some tea/coffee. They agreed to have tea and after looking at some designs they selected a bangle worth Rs 1,90,000/- In between they inquired about discounts if any and I replied that at Tanishq Store, there are seasonal discounts and at this time, there is no discount being offered. They said, okay, it’s alright.

    iske baad mei jeise hi bill hold kar raha tha to meine achanak se discount baar mei dekha ki usmei best deal discount ka header aa raha tha, mei apne floor manager k pass gaya or unse pucha, unhone bataya ki aaj se best deal k kuchh pcs hai jin par 50% discount hai making par.

Thereafter even as I was holding the bill, I suddenly saw in the discount bar, that a best deal discount bar was being displayed. I went to my floor manager and asked him. He told me that from today, there are some pieces under best deal on which there is a 50 percent discount on making charges.


unhone ye baat morning meeting mei batayi hogi lekin mei morning meeting k samay kisi dusre customer k saath tha to meine meeting attend nahi ki thi, mujhe offer k bare mei pata nahi tha or na hi un pcs par koi mark laga tha, manager se confirm karne k baad meine mam ko bataya ki mam aapne jo product pasand kiya hai uspar making charges par 50% discount hai, or discount karne k baad ye bangle aapko 171000 ki padegi to mam bahut khush hui.

He may have informed about this in the morning meeting, but at that time, I was busy with some other customer and did not attend the meeting. I did not know about the offer and neither was there any thing marked on the pieces. After confirming from the manager I told madam that there is a 50 percent discount on making charges for the piece she has selected and after this discount the bangle would cost her Rs 1,71,000/- Madam was extremely pleased. 

Bangle ka bill hua or esi beach unhone mujhe apni aniversry gift ka ek bracelet dikhaya jo ki chhota tha or vo use pehnna chahti thi kyonki vo unka anniversrey gift tha unhone mujhse puchha ki aapke vaha repairer ho jayega, lekin hamare store mei vo possible nahi tha to meine unko suggest kiya ki vo bahar kisi local jeweler ke pass jakar use theek karwa sakte hai,

The bangle was billed and during this period she showed me her anniversary gift which was a bracelet which was small and she wanted to wear it as it was her anniversary gift. She asked me if there was a repairer with us, but in our store it was not possible. So, I suggested that she could get this fixed from some local outside jeweler. 

lekin unko bahar kisi par vishwash nahi tha, mei ek workshop k kaarigar ko jaanta tha jinki gold souk mall mei workshop thi, mei pehle jis brand k sath kaam karta tha us brand ki jewellery us workshop mei repairer hoti thi,

But she did not have faith in any outsider. I knew a craftsman who had his workshop in the GoldSouk mall. The brand I was working for previously, used to get their repairs done form that workshop.


meine unko uska phone no. or address diya, us kaariger se baat kari ki ek mam aapke pass mei aayengi, unka bracelet repair karwana hai, kaarigar ne kaha ki theek hai mei kar dunga,

I gave her his address and phone number and spoke to that craftsman, saying that a lady would be coming to him. Her bracelet needed to be repaired. The craftsman said “Okay, I will make it alright’.


mam us kaarigar k pass gayi or unse apni breclet theek karwai, or kaarigar ne polishing or buffing karke breclet naya jaisa ho gaya. Mam bahut khush hui, mam ne mujhe phone kiya blessing di or kaha chander aapne hamare liye jo kiya hai vo hum kabhi nahi bhool payenge.

Madam, went to that craftsman, and got her bracelet fixed and the craftsman, after buffing and polishing it , made it look like new. Madam was very happy. Madam telephoned me, and blessed me and told me “Chander, I will never be able to forget what you did for me”

Uske baad bhi vo showroom par aaye, or unhone aate hi mere name liya or mujhse ek chain lekar gaye hai ki jab kabhi bhi unko jewellery purchase karna hoga to vo isi store mei aayenge

After that also she came to the showroom and as soon as she arrived she called out my name and after taking a chain from me, said that whenever she needed to purchase any jewellery, she would come to this store.

Customer name: - SUMITA SEHGAL
LOYLTY ID: - 700047329342
RSO: - Chander shekhar
=============


20 Sep 2014 20:31
20 Sep 2014 20:31

Thank you sir aapne vo kiya Jo mere friend ne bhi nahi kiya mere liye me aapka eahsaan kabhi nahi bhoolunga god blessed you sir thank you sir


21 Sep 2014 16:11
21 Sep 2014 16:11

“...and at this time, there is no discount being offered” must be changed to past, like “...and at that time, there was no discount being offered”
“They said, okay, it’s alright.’—————————->They said, “Okay, it’s alright.”
“Thereafter even as I was holding the bill”—->“Thereafter, when as I was holding the bill”
“He told me that from today, there are some pieces under best deal on which there is a 50 percent discount on making charges.”————>“He told me that from that day onwards, there were some pieces brought under best deal and by which there was a 50 percent discount available on making charges.”
“He may have informed about this”————>“He might have been informed about this”
” I was busy with some other customer and did not attend the meeting.”——>” I had been busy with some other customer and had not attended the meeting.”
“I did not know about the offer and neither was there any thing marked”——>“I did not know about the offer and neither did I know there was any thing marked…”
“After confirming from the manager I told madam that there is a 50 percent discount”——->“After getting it confirmed from the manager, I told the lady that there was a 50 percent discount”
“the piece she has selected and after this discount”—->“the piece selected by her and after the discount”
“The bangle was billed and during this period she showed me”—->“While the bangle was billed, she showed me”
“which was a bracelet which was small and she wanted to wear”——>“which was a bracelet too small for her to wear”
“but in our store it was not possible.”———->“but in our store there was no one such.”
” some local outside jeweler.”—->” some local outside jewelers” or ” any local outside jeweler.”
“After that also she ....”———>“Even after that incident, she….”


21 Sep 2014 16:55
gvshwnth
Moderator
21 Sep 2014 16:55

Thank you Ninja Warrior for the improvements suggested.
On reading it again today,(having written in a hurry yesterday, to meet his deadline)  I see scope for even more improvements.
Do continue to offer your suggestions in future too.

Regards
GV